Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. You’ll also need proof of purchase.

To start a return, you can contact us at shoplittleluxuriesco@gmail.com. 

If your return is accepted, we’ll provide instructions on how and where to send your package.

You can always contact us for any return questions at shoplittleluxuriesco@gmail.com. 

Damages and issues

Please inspect your order upon reception and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain items cannot be returned, including sale items and gift cards. We also cannot accept returns for items that have been used, altered, damaged through customer use, or are not in their original condition or packaging.

European Union 14-day cooling-off period

If your order is shipped to the European Union, you may have the right to cancel or return your order within 14 days of receiving it, for any reason and without providing a justification. Returned items must be unused, in their original condition, and in their original packaging. You’ll also need proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at shoplittleluxuriesco@gmail.com.